HR Generalist
OKC, OK
Full Time
Mid Level
PRINCIPLE CHOICE SOLUTIONS
HR Generalist
HR Generalist
POSITION PURPOSE
The HR Generalist works within the Human Resources (HR) department to provide comprehensive HR support for all associates. A primary responsibility of this role is to review and make final determinations on healthcare provider documentation submitted to support unscheduled or unplanned absences, ensuring compliance with company attendance policies and established procedures.
The HR Generalist does not assess medical diagnoses or treatment but evaluates documentation for sufficiency, authenticity, and alignment with policy requirements. ADA and FMLA matters are referred to the appropriate HR function when applicable.
In addition, the HR Generalist supports day-to-day HR operations, including responding to associate inquiries, generating HR reports, maintaining personnel files, assisting with disciplinary meetings, and supporting retention and engagement initiatives.
ORGANIZATION
This position reports to the HR Senior Generalist.
ESSENTIAL FUNCTIONS
- Maintains the integrity and confidentiality of human resource files while ensuring records are accurate, up to date, and in compliance with Federal and state laws.
- Maintains associate records, ensuring completion and accuracy of details such as associate contact information, job classification, pay rate, organizational structure, and other key details.
- Handles questions and inquiries from associates and managers, referring complex and/or sensitive matters to the appropriate HR staff.
- Reviews healthcare provider documentation related to unscheduled absences and renders final determinations on whether absences are excused in accordance with company policy; escalates potential ADA or FMLA considerations to the Leave Specialist when documentation raises a possible need for accommodation or leave considerations.
- Assists with onboarding and orientation processes, general questions, and creating new hire associate folders.
- Performs administrative and recordkeeping tasks related to promotions, resignations, and terminations.
- Assist in auditing wage determinations to ensure associate compensation aligns with government contract requirements.
- Completes employment verifications and associate information updates such as relocation requests, name changes, and bereavement tracking.
- Assists the Operations Department in associate disciplinary meetings as the HR representative.
- Record and track Referral/Recruiting Bonuses for active associates.
- Respond timely to requests as required.
- Collaborates with HR team members to perform additional duties as needed.
KNOWLEDGE & EXPERIENCE
- Degree in Human Resources, or related field preferred but not required.
- Minimum of 1 year relevant experience required.
- Excellent interpersonal, written, and customer service communication skills.
- Personal traits of a high-level commitment, motivation, energy, team orientation, professionalism, trust, personal honesty and integrity, and a demonstration of placing others in a place of high value.
- Excellent interpersonal skills with the ability to manage sensitive and confidential data and situations with tact, professionalism, and diplomacy.
- Organizational, time management, and project management skills, with the ability to prioritize and multitask in a fast-paced and dynamic environment.
- Proficient in all Microsoft Office Suite programs, Adobe, and various proprietary HRIS software, with the ability to quickly learn and navigate other necessary systems.
- Must be a U.S. citizen; work sponsorship is not available.
MACHINES & EQUIPMENT
The incumbent must be able to effectively operate the current computer system, telephone system, and other office machines such as a copier.
PHYSICAL REQUIREMENTS
Must be able to lift and carry up to 20 pounds. Must be able to talk, listen, and speak clearly on the telephone.
WORKING CONDITIONS
The incumbent works in an office environment that is not substantially exposed to adverse environmental conditions such as heat, cold, or extreme noise. Routine periods of being on the phone utilizing a headset, sitting and data keying are required. Periodic times working at the office site may be required.
Security and privacy training will be provided as part of this role to protect the confidentiality, integrity, and availability of PCS’ associate and customer data.
The above statements are intended to describe the general nature of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.
Principle Choice Solutions is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, parental status, national origin, disability, genetic information, political affiliation, protected veteran status, sexual orientation, gender identity or expression, or any other non-merit-based factors or characteristic protected by federal, state, or local laws.
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